by jontwigge on 24 July, 2017
A call into KFC in recent weeks was met with a very disappointing site.
Cllr Jon Twigge was shocked to see that the local KFC is Hazel Grove had let the bins in their car park get so full and for so long that the result was that there was rubbish all over the car park – a clear health hazard as well as looking very untidy. Many visitors had tried to keep things as tidy as possible by stacking rubbish by the bins but much of it had spread around the car park.
The photo below shows one of the bins full to overflowing:
“Despite being asked, staff at the KFC had still not cleaned up the mess an hour after I informed them it needed doing so I was left no choice but to complain to their head office, complete with a photo, using their online contact form.” said Jon.
The good news is that KFC’s customer care team responded to Jon’s online complaint very positively and on a more recent visit the car park was much cleaner and tidier.
Please don’t be shy when our local businesses fail like this – it is often quite easy to let them know through their website and their reputation is important to them so they normally respond positively.
KFC’s response in full: